FAQ

Frequently Asked Questions

How do I place an order?

Choose the product you want to buy, Click on add to cart and proceed with Checkout. Once an order is placed, we will ship the order in 12 working hours.

What payment options do you offer?

We offer many payment options like Debit Cards, Credit Cards, UPI, GPAY, etc. We offer a Cash-on-Delivery option as well.

How do I know my order has been completed?

We will send you an email confirmation once an order is placed on our website with Unique Order Number. If you don’t receive this, please email us at hello@theoilchemist.in

I have a feedback to share. Who do I contact?

We appreciate your feedback and thank you for taking the time to share it so that we can improve. Please email us at hello@theoilchemist.in

Are your products organic?

Some of our ingredients are organic, as you can see from the ‘View Ingredients’ list. We are Vegan & 100% Natural.

Do you offer discounts?

We don’t offer any discounts and believe that our products will be worth the price you pay. We offer pure ingredients, and hence our raw materials are expensive. Thank you for understanding and believing in our brand.